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Terms & Conditions

 

Welcome to The Raw Paper House.

By accessing or using our website, placing an order, or subscribing to The Raw Letter Club, you agree to the following Terms & Conditions. Please read them carefully.

1. About Us

The Raw Paper House is a creative brand offering thoughtfully made paper goods and a monthly letter subscription called The Raw Letter Club.

All products and subscriptions are curated and fulfilled from India.

2. Products & Services

We currently offer:

  • Paper goods (such as tags, cards, stationery, etc.)

  • The Raw Letter Club – a monthly subscription where subscribers receive a printed letter with a handwritten or personal touch element

 

Product details, pricing, and availability are listed on the website and may change without prior notice.

 

3. Orders & Payments

 

  • All prices are listed in INR (₹) unless stated otherwise.

  • Payments are processed securely via approved payment gateways.

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel or refuse any order in case of incorrect pricing, availability issues, or suspected misuse.

4. The Raw Letter Club (Subscription)

By subscribing to The Raw Letter Club, you agree that:

 

  • You will receive one letter per billing cycle (monthly).

  • Letters are printed, with a handwritten or personal touch, not fully handwritten letters.

  • Content, themes, and designs may vary each month.

  • Subscriptions renew automatically unless cancelled by you.

 

You may cancel your subscription anytime as per the Cancellation & Refunds Policy.

5. Shipping & Delivery

 

  • Delivery timelines are mentioned on the Shipping & Delivery page.

  • Delays may occur due to postal services, weather conditions, public holidays, or unforeseen circumstances.

  • We are not responsible for delays caused by courier partners once the order has been dispatched.

6. Returns, Replacements & Refunds

Our policies regarding returns, replacements, cancellations, and refunds are detailed on:

 

  • Returns & Replacements Page

  • Cancellation & Refunds Page

 

Please refer to those pages for complete and up-to-date information.

7. Intellectual Property

 

All content on this website — including text, designs, illustrations, photographs, logos, and branding — is the intellectual property of The Raw Paper House.

 

  • You may not copy, reproduce, distribute, or use any content without prior written permission.

  • Personal, non-commercial sharing with credit is allowed.

8. Personal Use Only

 

Products and letters are intended for personal use only.

Resale, redistribution, or commercial use without consent is not permitted.

9. Limitation of Liability

While we put care and intention into everything we create:

 

  • We are not liable for any indirect, incidental, or consequential damages.

  • Our maximum liability is limited to the amount paid for the product or subscription.

10. Changes to Terms

 

We may update these Terms & Conditions from time to time.

Changes will be reflected on this page with an updated date.

 

Continued use of the website after updates means you accept the revised terms.

11. Governing Law

 

These terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Us

 

If you have questions about these Terms & Conditions, please contact us at:

 

Email: therawpaperhouse@gmail.com

Website: www.therawpaperhouse.com

Last updated: December 2025

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