Privacy Policy

At The Raw Paper House, your privacy matters to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, create an account, make a purchase, or subscribe to The Raw Letter Club.

This website is operated from India and is intended for users within India.

We keep this simple, transparent, and respectful.

1. Information We Collect

We collect only the information necessary to run our website, fulfil orders, and manage subscriptions.

This may include:

Your name
Email address
Shipping address
Phone number (for delivery or support purposes)
Account login details (if you create a member account)
Order and subscription details
Payment-related information (processed securely by third-party payment providers)

We do not store your card or bank details.

2. Member Accounts & Login

If you choose to create an account on our website:

Your information is used to manage your orders, subscriptions, and preferences
You can log in to view order history, subscription status, or update details
You are responsible for keeping your login credentials secure

Creating an account is optional unless required for subscription management.

*Account creation feature will be added soon.

3. How We Use Your Information

Your information is used to:

Process and deliver orders
Manage subscriptions (including renewals, reminders, or changes)
Communicate important updates related to your purchase or subscription
Respond to support queries
Improve our website experience

We do not use your data for unnecessary marketing or unrelated purposes.

4. Emails & Communication

We may send emails related to:

Order confirmations
Subscription updates
Payment status
Important service-related announcements

Occasionally, we may share thoughtful updates about new offerings.

You can opt out of non-essential emails at any time. You can unsubscribe at any time.

5. Payments & Third-Party Services

Payments on our website are processed securely through trusted third-party providers such as Razorpay.

These providers handle payment data according to their own privacy policies and security standards.

We may also use trusted tools for:

Website hosting (Wix)
Email communication
Subscription management

These services only access information required to perform their functions.

6. Data Sharing

We do not sell, rent, or trade your personal information.

We only share data with:

Delivery partners (for shipping orders)
Payment gateways (for processing payments)
Service providers essential to operating our website

All such sharing is limited and purpose-specific.

7. Cookies & Website Data

Our website may use cookies or similar technologies to:

Improve site functionality
Understand basic usage patterns

These cookies do not collect personally identifiable information.

Some cookies may be set by third-party services used on the website, such as analytics or payment providers.

You can manage cookie preferences through your browser settings.

By continuing to use our website, you consent to the use of cookies as described above.

8. Data Security

We take reasonable steps to protect your information using secure systems and trusted platforms.

However, no method of transmission over the internet is 100% secure. By using our website, you acknowledge this risk.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your account or data (subject to legal or operational requirements)

To make such requests, contact us at: therawpaperhouse@gmail.com

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or services.

Any updates will be posted on this page with a revised date.

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

The Raw Paper House

Email: the rawpaperhouse@gmail.com

Website: therawpaperhouse.com

Last updated: 26 December 2025